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Food Hygiene & Safety

What Does Due Diligence Mean in Food Hygiene? Examples of Due Diligence


Lead Academy

10 Mins Read

The food safety regulations ensure that all food business owners are aware of the best food hygiene practices and are doing their part to meet these regulations to the best of their abilities. Complying with these regulations also assures the consumers that the food of a particular business is safe for consumption. A food business can achieve this by keeping a thorough record of its food safety system. Doing so helps them to prove due diligence. It’s a legal term. But what does it refer to? What does due diligence mean in food hygiene?

That is exactly what we are going to tackle in this blog. We’re going to discuss what the law says about due diligence, and the best way to demonstrate due diligence in food hygiene.

What Does Due Diligence Mean in Food Hygiene?

Legislation and regulations are there for the good of the citizens. The same goes for the health and safety and the food industry. Since food is such an essential part of our daily lives, legislation and regulations related to this industry carry with them the same sense of importance, coupled with responsibilities.

It’s understandable that businesses cannot venture into the territory of ‘unreasonable’ to comply with these regulations. That would make doing a business impossible. So the least that is expected of them is to do everything in their capabilities to make sure that they comply with the current regulations. In the food industry, this is due diligence regarding food hygiene.

In short, it demonstrates that businesses have taken all reasonable precautions to avoid committing an offence.

So, keep thorough records of your food safety management system. This is the most effective way to protect your business from legal consequences. Not only will you be able to demonstrate that your organisation consistently meets sufficient hygiene standards but also avoid issues with the law.

Hand washing chinese cabbage in the sink before preparing salad

Food Safety and Food Hygiene Acts

So, before diving into how you’d meet the food safety and food hygiene acts, it’ll be helpful if we introduce you to these regulations.

Instead of dumping a ton of information, let’s quote The Society of Food Hygiene and Technology regarding food safety and food hygiene acts.

“The main food laws which apply in the UK are:

The Food Safety Act 1990 (as amended) provides the framework for all food

legislation in Great Britain – similar legislation applies in Northern Ireland.

See the guidance for food businesses on the Food Safety Act 1990.

The General Food Law Regulation (EC) 178/2002 is EC legislation on general

food safety. See the guidance on General Food Law Regulation (EC) 178/2002.

The General Food Regulations 2004 (as amended)provides for the

enforcement of certain provisions of Regulation (EC) 178/2002 (including)

imposing penalties) and amends the Food Safety Act 1990 to bring it in line

with Regulation (EC) 178/2002. Similar legislation applies in Northern Ireland.”

We’re not going to elongate this article describing these any more than we already have. We’d recommend a simple google search. This will tell you all you need to know about these regulations.

A man and woman washing vegetables and fruits for household hygiene

Demonstrating Due Diligence/Food Hygiene Due Diligence Checklist

Now let’s talk about how you’d demonstrate due diligence in food hygiene. We’ll discuss some points below. You’ll have to ensure that your business has fulfilled all these requirements in order to demonstrate due diligence. So, these are:

HACCP system

According to the FDA Hazard Analysis and Critical Control Points or HACCP-
“is a management system in which food safety is addressed through the analysis and control of biological, chemical, and physical hazards from raw material production, procurement and handling, to manufacturing, distribution and consumption of the finished product.”

All food businesses in the European Union must have a Food Safety Risk Assessmentbased on theHACCP (Hazard Analysis and Critical Control Points) principles.

Microbiological, chemical and physical contaminants are on top of the list of major food risks. The food industry can better assure consumers that its products are safe to consume by controlling these factors. There are seven steps in the HACCP system.

  1. Conduct a hazardous analysis
  2. Determine Critical Control Points (CCP’s)
  3. Establish Critical Limits
  4. Establish Monitoring Procedures
  5. Establish Corrective Actions
  6. Establish verification procedures
  7. Establish record-keeping and documentation procedures

Delivery schedule

Record all your deliveries. It will help you to demonstrate that temperature, dates, packaging and labels were all checked. However, in case of large deliveries, just take one or two food products’ sample from that delivery and record them accordingly.

Cleaning schedule

One of the food safety documents that will help you keep food safe through regular and appropriate cleaning is a cleaning schedule.

Workplace environment is compliant with the current law

To demonstrate due diligence from your side of the business, you’ll need evidence that your workplace environment is compliant with the current law, that is- they are being made from the correct materials.

fresh tomato and green spinach under running water

Prevent cross-contamination

One of the things you’ll also need to ensure that your business has taken all the reasonable steps to prevent cross contamination.

Waste disposal

It’s obvious why food businesses have to place proper waste disposal measures to satisfy the requirements of the regulations.

Pest control

Pest control is another crucial system that you also have to put in place to meet the requirements of due diligence.

Use of suppliers

The supplier you’re currently using and whether their services also meet the requirements of due diligence is another point to keep in mind. Also do keep track of your supply chain.

A chief wearing gloves and cutting fish

Fridge and freezer temperatures

Some foods are highly sensitive to temperatures. They need to be kept at very low temperatures to ensure they don’t degrade. So you’ll have to see if your fridge and freezer temperatures are set to the correct value. You’ll also need to mind if the temperatures are correct for the food that you’re storing.

It is recommended that fridge temperatures are checked at least once per day.

Labelling and packaging procedures

Labelling is important in the food business in the sense that they prevent food items from being mismatched. Without the labelling procedures, large food businesses risk contaminating their food which is sometimes very dangerous. Demonstrating due diligence means you have seen to these things too.

The same goes for packaging procedures. Whether an automated system checks your packaging, or a manual system is in place for the role, make sure foods aren’t mislabeled and the packaging is appropriate for the type of food it is.

Staff training

Another thing that is also important is regular staff training. In order for your staff to comply with the regulations, they need to be aware of them. They will also need to be trained to do their part properly so that their actions satisfy the regulations.

Core cooking temperature

High-risk protein foods need to reach a specific temperature for them to be safe for consumption. Do take a note of those too.

Hand washing vegetables before preparing meal

Cooling times and temperatures

Cooling food safely is a high-risk area that can easily be overlooked. This is why it is an essential record for your due diligence. But one other thing that you also have to keep in mind is the cooling times for the foods you’re storing. Not all food remain consumable after a certain period in the freezer. They have to be thrown away.

Hygiene training records.

You’ll have to keep a track record of not only the personal hygiene of your kitchen staff but also their hygiene training

Staff training

You’re also responsible for your staff and their training. Their competence, supervision, and training depends solely on you. You’ll have to keep these records in place to ensure that you’ve done everything on your part to keep your kitchen compliant with the regulations.

Staff fitness

Since the kitchen is a very sensitive area, you’ll also have to keep your staff’s fitness to work assessment records. If a staff member does not meet the required fitness standard for a kitchen, you’ll have to manage the role without h/her.

Records of any complaints

Keep the records of any complaints and also the steps that you’ve taken to see to these complaints. Remember, your actions have to be according to the regulations. You can do more to provide a better customer service, but under no circumstances can you do less than is asked from you.

So you’ll have to go through all of the points described above to keep pace with the current regulations regarding food hygiene.  In short, make sure that all the food safety documents are regularly updated, so your kitchen is kept compliant with the law. Without these records, it will be hard to prove that you are compliant with the Food Safety Act 1990. If you face any non-compliance charges, it could result in legal penalties.

A man and a woman washing fruits and vegetables

Due Diligence Defence

So what happens if you have done everything under your control to meet the requirements of due diligence, but you’re still under investigation for a rule violation?

Well, in that case, knowing how you can fight for your defence will be helpful.

The Food Safety Act states that a business has a due diligence defence if:

  • They carried out reasonable checks of their food. These checks were run under all the circumstances to keep pace with the regulations.
  • The person who supplied the food carried out the check. The business in question had all the reason to believe that the food h/she supplied was safe for consumption.
  • The blame for the offence can be tracked down to a person who was not under the business’s control.
  • The person mentioned above supplied false information. Reliance on this faulty information resulted in the violence of the regulations.
  • Under the relevant provision, an act or omission is sometimes safe. The business has to defend its claim that it had no reason to suspect that its actions would result in an offence.

A due diligence defence will protect you if your business ever faces a legal dispute regarding food safety practices. Never overlook these systems. They can prove you did everything that was reasonably possible to prevent food safety breaches.


The question, “What does due diligence mean in food hygiene?” is a very important one in the food industry. If you start doing business without proper knowledge of your due diligence, you take a huge risk of facing legal penalties. This blog has described to you the Food Safety Act and how to satisfy the regulations under this act. We also gave you hints on how to defend yourself should you come under investigation of non-compliance with the Food Safety Act. It’ll be helpful for you if you yourself also take a food safety training course so you’ll know what to expect.

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