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Conflict Resolution in the Workplace Online Course

Conflict Resolution in the Workplace Online Course

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Course Fee

£29

£60

discount white 52% OFF

👉 CPD UK Accredited PDF Certificate Included

4 interest-free payments 4 interest-free payments of £7.25

14 Days Money Back Guarantee
Duration: 60 Minutes
Instant Access
Instant Access
Quality Guarantee

Quality Guarantee

Promising training excellence, satisfaction gurantee

Accredited by

Accredited by

The CPD Certification Service

Tutor Support

Tutor Support

Unlimited support via email, till you complete the course

Recognised Certification

Recognised Certification

Accepted by thousands of professional bodies

Start Anytime

Start Anytime

With 1 year access to the course materials

Online Learning

Online Learning

Learn from anywhere, whenever you want

This conflict resolution in the workplace course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic institutions; thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.

This Course At A Glance

  • Understand and identify common causes of workplace conflicts
  • Analyse the impact of conflict on individuals and teams.
  • Develop effective communication skills for resolving conflicts
  • Learn about the five conflict modes and understand the appropriate use of each.
  • Apply the five conflict modes in practical scenarios
  • Develop assertive communication skills to express needs and concerns
  • Learn strategies for turning conflicts into opportunities for positive change

Why Conflict Resolution in the Workplace Course right for you?

This conflict resolution in the workplace course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce.

The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there are the intangible costs such as reduction in loyalty, commitment, motivation, teamwork and morale.

It covers the stages and build-up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build-up.

As well as the negative impacts of conflict the course also explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creation an environment where differences of opinion are celebrated and considered rather than shut down.

You can also check out our Manage Conflict In Teams Online Course to learn to address disputes and foster collaboration among team members.

Conflict Resolution in the Workplace Course Details


CPD Certification Service
Thousands of professional bodies and government regulators here in the UK and around the world accept CPD certificates. Moreover, many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.

  • Module 1: The Causes and Symptoms of Conflict at Work
  • Module 2: Resolving Conflict
  • Module 3: The Five Conflict Modes
  • Module 4: Using the Modes
  • Module 5: Assertiveness
  • Module 6: Making Positive Outcomes

This conflict resolution in the workplace course is suitable for supervisors and managers who want to develop effective conflict resolution methods. The conflict resolution in the workplace course can be a great starting point for people new to their leadership role as well as more established managers who want to enhance their skills.

  • There are no academic entry requirements for this conflict resolution in the workplace course, and it is open to students of all academic backgrounds.

Certificate of Achievement from Lead Academy

CPD Certificate

On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is:

Shipment Inside the UK = £5.99
International Shipment = £16.99

Success Stories

Course Reviews

FAQs

CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.

Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.

For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.

Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.

Yes, you can pay via instalments at checkout.

Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.

No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner’s ability to learn new things, diversify their skills, and expand their horizons.

After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

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