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Self-Paced Online Learning
Learn on your own accord, wherever you want, whenever you want.
3 Installment Plan on checkout
You have the option to choose from four easy instalment plans.
14 Days Money Back Guarantee
Hassle-free guarantee on purchase, ensuring quality & your peace of mind.
Conflict Management Training Course
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Accredited by CPD UK
Interactive Video Training
Lifetime Access
Duration: 3 Hours
Recognised Certificate
Tutor Support
Choose Your Booking Option
This conflict management course is perfect for those who want to master the rational and irrational sources of conflict, the effects of respect on conflict, and how to use respect to help resolve conflict. You will learn how misunderstandings arise and the possible solutions, personality types in conflict, how specific personalities clash at work, and how to avoid personality clashes. This online course will teach you the escalation of disputes, such as the signs of conflict escalation and the onion model of resistance.
By the end of the course, you will have a thorough understanding of the keys to conflict, how misunderstandings occur, personality types in conflict, and de-escalating conflict.
This conflict management training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Course Highlights
- Accredited by The CPD UK
- Accredited by International Practitioners of Holistic Medicine (IPHM)
- Lifetime Access
- High-quality e-learning study materials
- Learn the most in-demand skills
- Self-paced, no fixed schedules
- MCQ Exam and 24/7 Support Included
- Available to students anywhere in the world
- No hidden fee
- Study in a user-friendly, advanced online learning platform
Who is this conflict management training course for?
This comprehensive conflict management training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of conflict management.
Aims and Learning Outcomes of this Conflict Management Training Course
- Know the strategies for handling conflict
- Understand the conflict de-escalation process
- Know the conflict handling models – The Thomas-Kilmann Model
- Learn how to take help from a third party
- Understand how to recover from a broken(professional) relationship
- Know the onion model of resistance
- Learn the signs of conflict escalation
- Understand how personality types conflict
- Learn how to avoid personality clash
- Understand how communication works
- Learn how to use respect to help resolve conflict
- Understand the effects of respect on conflict
Entry Requirements
- There are no academic entry requirements for this conflict management training course, and it is open to students of all academic backgrounds.
- However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.
Assessment Method
This course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%.
Why you should buy this course from Lead Academy?
Incredible Support
We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course:
- Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7.
- Tutor support: With all of our courses, you’ll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly
We Are Unbeaten By Price And Quality
- Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course.
- Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions).
- Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments.
Welcome to the Course
What Are Conflict and Conflict Management.
The Rational and Irrational Sources of Conflict
The Effects of Respect on Conflict
How to Use Respect to Help Resolve Conflict
How Communication Works
How we Listen: The Four Listening Levels
How to Listen Well
How Personality Types Conflict
How Specific Personalities Clash at Work
How to Avoid Personality Clash
Resistance: It’s Not Conflict… yet.
The Onion Model of Resistance
The Signs of Conflict Escalation
The Strategies for Handling Conflict
Conflict DE-Escalation Process
Conflict Handling Modes – the Thomas-Kilmann Model
The Five Thomas-Kilmann Modes
Getting Help From a Third Party
How to Recover From a Broken (Professional) Relationship
Good Conflict and Bad Conflict
The Secret to Avoiding Conflict
Supplementary Resources – Conflict Management for Managers at Qls Level 5
Assessment – Conflict Management For Managers at QLS Level 5
CPD Certification Service
This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.
Quality Licence Scheme Endorsed
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.
Endorsed Certificate from Quality Licence Scheme
After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65.
Certificate of Achievement from Lead Academy
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.
Overview
This conflict management course is perfect for those who want to master the rational and irrational sources of conflict, the effects of respect on conflict, and how to use respect to help resolve conflict. You will learn how misunderstandings arise and the possible solutions, personality types in conflict, how specific personalities clash at work, and how to avoid personality clashes. This online course will teach you the escalation of disputes, such as the signs of conflict escalation and the onion model of resistance.
By the end of the course, you will have a thorough understanding of the keys to conflict, how misunderstandings occur, personality types in conflict, and de-escalating conflict.
This conflict management training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Course Highlights
- Accredited by The CPD UK
- Accredited by International Practitioners of Holistic Medicine (IPHM)
- Lifetime Access
- High-quality e-learning study materials
- Learn the most in-demand skills
- Self-paced, no fixed schedules
- MCQ Exam and 24/7 Support Included
- Available to students anywhere in the world
- No hidden fee
- Study in a user-friendly, advanced online learning platform
Who is this conflict management training course for?
This comprehensive conflict management training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of conflict management.
Aims and Learning Outcomes of this Conflict Management Training Course
- Know the strategies for handling conflict
- Understand the conflict de-escalation process
- Know the conflict handling models – The Thomas-Kilmann Model
- Learn how to take help from a third party
- Understand how to recover from a broken(professional) relationship
- Know the onion model of resistance
- Learn the signs of conflict escalation
- Understand how personality types conflict
- Learn how to avoid personality clash
- Understand how communication works
- Learn how to use respect to help resolve conflict
- Understand the effects of respect on conflict
Entry Requirements
- There are no academic entry requirements for this conflict management training course, and it is open to students of all academic backgrounds.
- However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.
Assessment Method
This course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%.
Why you should buy this course from Lead Academy?
Incredible Support
We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course:
- Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7.
- Tutor support: With all of our courses, you’ll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly
We Are Unbeaten By Price And Quality
- Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course.
- Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions).
- Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments.
Course Curriculum
Welcome to the Course
What Are Conflict and Conflict Management.
The Rational and Irrational Sources of Conflict
The Effects of Respect on Conflict
How to Use Respect to Help Resolve Conflict
How Communication Works
How we Listen: The Four Listening Levels
How to Listen Well
How Personality Types Conflict
How Specific Personalities Clash at Work
How to Avoid Personality Clash
Resistance: It’s Not Conflict… yet.
The Onion Model of Resistance
The Signs of Conflict Escalation
The Strategies for Handling Conflict
Conflict DE-Escalation Process
Conflict Handling Modes – the Thomas-Kilmann Model
The Five Thomas-Kilmann Modes
Getting Help From a Third Party
How to Recover From a Broken (Professional) Relationship
Good Conflict and Bad Conflict
The Secret to Avoiding Conflict
Supplementary Resources – Conflict Management for Managers at Qls Level 5
Assessment – Conflict Management For Managers at QLS Level 5
Recognised Accreditation
CPD Certification Service
This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.
Quality Licence Scheme Endorsed
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.
Course Certification
Endorsed Certificate from Quality Licence Scheme
After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65.
Certificate of Achievement from Lead Academy
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.
Learner's Feedback
Frequently Asked Question(FAQ)
CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.
Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.
For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.
Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.
Yes, you can pay via instalments at checkout.
Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.
No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner’s ability to learn new things, diversify their skills, and expand their horizons.
After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
