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Self-Paced Online Learning
Learn on your own accord, wherever you want, whenever you want.
3 Installment Plan on checkout
You have the option to choose from four easy instalment plans.
14 Days Money Back Guarantee
Hassle-free guarantee on purchase, ensuring quality & your peace of mind.
£29+VAT
£125
Conflict Management Training Course
Course Fee
£29(Excl. VAT)
£125
77% OFF
👉 CPD UK Accredited PDF Certificate Included
4 interest-free payments of £7.25
You can become a skilled mediator and peacemaker with this comprehensive Conflict Management Training. With the help of our experts, you will gain the skills to de-escalate tense situations, promote understanding and create win-win solutions. Join our course and acquire your CPD accreditation to highlight your skills in conflict management!
This Course at a Glance
- Eligible to apply for insurance
- Expert-created course modules
- Get trained by an industry expert
- Flexible Schedule Options
- Know the strategies for handling conflict
- Understand the conflict de-escalation process
- Explore the conflict handling models – The Thomas-Kilmann Model
- Gain insight into the Onion model of resistance
- Identify how communication works
- Get ideas about how to use respect to help resolve conflict
Conflict Management Training Overview
This conflict management course is perfect for those who want to master the rational and irrational sources of conflict. Our comprehensive course delves into the effects of respect on conflict and how to use respect to help resolve conflict through interactive lessons.
You will learn how misunderstandings arise and the possible solutions, personality types in conflict, how specific personalities clash at work, and how to avoid personality clashes. This online Conflict Management course will teach you the escalation of disputes, such as the signs of conflict escalation and the onion model of resistance. It is your chance to master the nuances of conflict management.
By the end of the Conflict Resolution in The Workplace course, you will have a thorough understanding of the keys to conflict, how misunderstandings occur, identifying and resolving conflicts efficiently. Join us now and enhance your conflict management skills!
Conflict Management Training Details
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this Conflict Resolution course, you would be a potential candidate in your respective field.
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
Introduction to Your Conflict Management Course
- Welcome to the Course
What Are Conflict and Conflict Management.
Understand the Keys to Conflict
- The Rational and Irrational Sources of Conflict
- The Effects of Respect on Conflict
- How to Use Respect to Help Resolve Conflict
How Misunderstandings Arise… and the Solution
- How Communication Works
- How We Listen: The Four Listening Levels
- How to Listen Well
Escalation of Conflict
- Resistance: It’s Not Conflict… Yet.
- The Onion Model of Resistance
- The Signs of Conflict Escalation
De-Escalating Conflict
- The Strategies for Handling Conflict
- Conflict De-escalation Process
- Conflict Handling Modes – the Thomas-Gilman Model
- The Five Thomas-Gilman Modes
- Getting Help From a Third Party
- How to Recover From a Broken (Professional) Relationship
Closing Section
- Good Conflict and Bad Conflict
- The Secret to Avoiding Conflict
Our comprehensive Conflict Management Training course is beneficial for corporate employees or managers who want to learn effective strategies and techniques for handling and resolving conflicts in their respective workplaces or individuals looking to improve their job prospects or aspiring to accelerate their career in the corporate sector and want to gain in-depth knowledge of conflict management.
Get ideas about common causes of conflicts in the workplace and the effects this can have on the workforce from our Conflict Resolution in The Workplace course. Enrol now to learn from the best in the field!
- There are no academic entry requirements for this Conflict Resolution course, and it is open to students of all academic backgrounds.
- However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.
This Conflict Management Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%.
Endorsed Certificate from Quality Licence Scheme
After successfully passing the Conflict Resolution course MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65.
Certificate of Achievement from Lead Academy
After successfully passing the Conflict Resolution in The Workplace course MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. You will get the CPD-accredited PDF certificate free of cost, which is included with the course. There is an additional fee to obtain a printed copy of the CPD-accredited certificate, which is £35.
Success Stories
Course Reviews
Google Reviews
4.9 Stars | 19 Reviews
Verified
Conflict Resolution
The Course is essential for mastering conflict resolution and providing practical tools to handle disputes effectively.
Christopher Sheppard
Verified
Building Harmonious Workplaces
This course offers strategies to build harmonious workplaces by teaching effective conflict management techniques.
Tyler Wong
Verified
Navigating Workplace Tensions
Learn to navigate workplace tensions with confidence through the Course.
Alicia Holden
Verified
Transforming Disagreements into Solutions
Transform disagreements into solutions with insights from this course, enhancing team cohesion and productivity.
Rosie Barber
Verified
Enhancing Communication Skills
Enhance your communication skills in conflict scenarios with the comprehensive guidance provided by this course.
Kate Pearson
Verified
Empowering Conflict Negotiators
Empower yourself as a conflict negotiator with practical strategies from the Course.
John Hill
Verified
Cultivating Positive Interactions
Cultivate positive interactions in the workplace with techniques learned through this course.
Louis Lucas
Verified
Building Emotional Intelligence
Boost your emotional intelligence with the Course, improving your ability to handle disputes.
Lauren Lucas
Verified
Developing Resolution Strategies
Develop effective resolution strategies with this course, which provides a strong foundation in conflict management.
Aimee Rahman
Verified
Encouraging Collaborative Solutions
Encourage collaborative solutions to conflicts with the innovative approaches taught in this course.
Alicia Perry
Verified
Building a Peaceful Environment
This course helps in building a peaceful environment by teaching essential conflict management skills.
William Jordan
Verified
Strengthening Team Dynamics
Strengthen team dynamics by learning to manage conflicts efficiently through the teachings of this course.
Leah Read
Verified
Transformative Conflict Techniques
Learn transformative techniques for managing conflicts that lead to positive outcomes, enhancing workplace harmony.
Mason Brooks
Verified
Inspiring Constructive Dialogues
Inspire constructive dialogues in conflict situations with insights gained from the Course.
James Stone
Verified
Achieving Conflict Resolution Mastery
Achieve mastery in conflict resolution with this course, offering comprehensive and practical advice.
Cerys French
Verified
Navigating Conflict Challenges
Navigate conflict challenges with ease using the strategies provided in this course.
Aidan Butcher
Verified
Enhancing Interpersonal Skills
Enhance your interpersonal skills with the Course, fostering better relationships.
Eva Herbert
Verified
Pioneering Conflict Solutions
Pioneer effective conflict solutions in your organization with the knowledge gained from this course.
Zara Hall
Verified
Building a Conflict-Resilient Team
Build a conflict-resilient team by applying the principles and techniques taught in this course.
Madison Newman
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Christopher Sheppard
The Course is essential for mastering conflict resolution and providing practical tools to handle disputes effectively.
Tyler Wong
This course offers strategies to build harmonious workplaces by teaching effective conflict management techniques.
Alicia Holden
Learn to navigate workplace tensions with confidence through the Course.
Rosie Barber
Transform disagreements into solutions with insights from this course, enhancing team cohesion and productivity.
Kate Pearson
Enhance your communication skills in conflict scenarios with the comprehensive guidance provided by this course.
John Hill
Empower yourself as a conflict negotiator with practical strategies from the Course.
Louis Lucas
Cultivate positive interactions in the workplace with techniques learned through this course.
Lauren Lucas
Boost your emotional intelligence with the Course, improving your ability to handle disputes.
Aimee Rahman
Develop effective resolution strategies with this course, which provides a strong foundation in conflict management.
Alicia Perry
Encourage collaborative solutions to conflicts with the innovative approaches taught in this course.
William Jordan
This course helps in building a peaceful environment by teaching essential conflict management skills.
Leah Read
Strengthen team dynamics by learning to manage conflicts efficiently through the teachings of this course.
Mason Brooks
Learn transformative techniques for managing conflicts that lead to positive outcomes, enhancing workplace harmony.
James Stone
Inspire constructive dialogues in conflict situations with insights gained from the Course.
Cerys French
Achieve mastery in conflict resolution with this course, offering comprehensive and practical advice.
Aidan Butcher
Navigate conflict challenges with ease using the strategies provided in this course.
Eva Herbert
Enhance your interpersonal skills with the Course, fostering better relationships.
Zara Hall
Pioneer effective conflict solutions in your organization with the knowledge gained from this course.
Madison Newman
Build a conflict-resilient team by applying the principles and techniques taught in this course.
FAQs
Effective conflict resolution requires strong communication, emotional awareness, and empathy. These elements are crucial for fostering high-functioning and fulfilling relationships in every aspect of life.
The training provides individuals and teams with the essential skills, strategies, and techniques needed to handle and resolve workplace conflicts effectively. Conflicts are unavoidable in any organisation due to differences in personalities, values, goals, and communication styles. If you're looking for such training to gain expertise in conflict management, we recommend you join our Conflict Management course.
Conflict management training can have a positive impact on workplace culture. It empowers employees to address disagreements constructively and respectfully, fostering an environment of open communication, mutual respect, and collaboration.
The astonishing advantages of Conflict Management Training include:
- Improved communication skills
- Decreased stress and anxiety
- Strengthened relationships
- Enhanced problem-solving abilities
- Boosted team collaboration
- Increased emotional intelligence
- Higher productivity
- Improved leadership skills
Conflict resolution is a crucial soft skill to include on your resume. Hiring managers are always seeking employees with strong communication skills and emotional intelligence, which are essential for effectively managing conflicts.
The Conflict Management Training is typically delivered online through our Lead Academy's learning platform, where you can access all the course materials and assignments at your own pace.
This Conflict Management course is accredited by CPD, which employers and professional organisations across the globe recognise. Upon completing this course, the chances of getting a job will increase with such qualifications as it will serve an additional merit to your profile.
Yes, you will get the course materials while doing the Conflict Resolution course. The instructor will send the materials as necessary as the lecture videos. However, you must pay a minimal amount for the course materials.
For a CPD-accredited PDF certificate, it will take 24 hours; however, for the hardcopy CPD certificate takes 5-7 business days.
Surely! You can access any Lead Academy course from anywhere in the world at any time.
After successfully purchasing the Conflict Resolution in The Workplace course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
There's no need to worry if you didn't pass the exam or didn't get the required score. You can always retake the exam with better preparation.
You can browse our website to discover all the available options and find the perfect one for your career advancement. However, if you are interested in understanding the first layer of resistance to change as well, we recommend you join our Change Management Course and gain the necessary skills along with a recognised certificate.
