Introduction to Emotional Intelligence
- Introduction to the Course
- Learning Outcomes of the Masterclass: Introduction to Emotional Intelligence
What is Emotional Intelligence
You learn A straightforward definition of emotional intelligence, what is the difference between EI and EQ, and the thoughts of Dr. David Caruso about emotional intelligence. Therefore, you will also learn:
- Insights Into Emotions
- Emotions at Work
- Working With the Emotional Climate
- Giving and Receiving Feedback in an Emotionally Intelligent Manner
- The Advantages and Disadvantages of Emotional Intelligence
Emotions
You will learn how emotions are viewed, the development and function of emotion, a one-minute observation test, and the basic anatomy of the brain. Here, you will also learn about emotions and higher-order states, the basic emotions experienced and expressed by everyone, and more. This module will also teach you:
- More About Basic Emotions
- The Wheel of Emotions – 8 Primary Bipolar Emotions Presented in a Wheel
- The Expression of Emotion
- The Myth About Positive and Negative Emotions
- Understanding Emotion
- Identifying and Using Emotion
What You Can Practically Apply From Understanding Emotional Intelligence Model
- Daniel Goleman’s Framework of Emotional Intelligence
- Emotional Intelligence as a Set of Abilities
- More About Emotional Intelligence as a Set of Abilities
- What We Can Learn From the Six Seconds Model of Emotional Intelligence
- Measuring and Assessing Emotional Intelligence
Developing Your Emotional Intelligence
- Emotional Intelligence Can Be Practised and Learnt
- Practical Hints and Tips Around Practising Emotional Intelligence
- The One Percent Solution to Developing Emotional Intelligence
- Some Do’s and Don’ts Around Working With Emotional Intelligence
Review of Course Learning Objectives
- Introduction to Emotional Intelligence Masterclass Review