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Level 3 Diploma in Adult Care– NVQ/RQF

Level 3 Diploma in Adult Care helps you build professional care skills, improve career opportunities, and gain a recognised qualification in the UK.

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  • 4.9Stars400ReviewsGoogle Reviews
  • 1,400+ Students Enrolled
  • 15 Sep 2026 Last Updated
  • Qualification Time (TQT) 580 Hours
  • Ofqual-Regulated (RQF)
  • Earns UCAS Points
  • 100% Online Learning

Accredited & Regulated by

Key Course Information at A Glance

Everything you need to know before you enrol, in one place.

  • Work Placement Throughout the qualification
  • Course Duration 6-12 Month
  • No Experience Needed Open to all
  • Entry Age 16+ Years
  • Qualification Number 610/7192/4
  • Assessor Support 1:1 Live Support Via Zoom

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Level 3 Diploma in Adult Care Overview

The Level 3 Diploma in Adult Care (RQF) is an Ofqual-regulated UK qualification (Qualification Reference: 610/7192/4) for adult social care professionals in England. It is fully aligned with current Care Quality Commission (CQC) standards and Skills for Care guidance, ensuring learners meet today’s professional benchmarks for the UK care sector.

This diploma confirms a learner’s competence to work in real-world care environments including residential care homes, domiciliary (home) care, supported living, hospitals, and community day services. It is widely recognised as the standard qualification required for senior care roles such as Senior Care Worker, Team Leader, Care Supervisor, and Care Coordinator across the UK care sector.

  • Work placement in the care sector is mandatory throughout the qualification.
  • Assessed through written assignments and workplace evidence, with no exams.
  • Study is self-paced online, with placement completed alongside coursework.
  • Progresses to Level 4 and Level 5 qualifications in adult care management.

Is the Level 3 Diploma in Adult Care the same as the old NVQ Level 3?

Yes, the Level 3 Diploma in Adult Care (RQF) is the updated replacement for the older NVQ Level 3 and QCF Level 3 in Health and Social Care. It carries the same professional standing but follows the latest Regulated Qualifications Framework (RQF) structure, with content updated to meet current CQC standards and Skills for Care guidance.

Care worker sitting beside an older woman in a care home lounge, holding her hand. Captions read: UK Recognised Qualification, In-Depth Knowledge & Practical Skills, Build a Successful Care Career.

Course Curriculum

  • Unit – 1: AC M1 Effective communication in adult care (D/651/9990)

    After completing this module, you will be aware of:

    • Reasons for good communication at work
    • How to use different methods of communication
    • How to communicate with someone clearly
    • Respect the needs, wishes and preferences regarding communication and language
    • How advocacy supports people to speak up for themselves
    • Confidentiality at work
  • Unit – 2: AC M2 Handling information in adult care (F/651/9991)

    In this module, you will learn to:

    • Get the requirements to handle informations
    • Follow best practices to manage informations
  • Unit – 3: AC M3 Continuous development in adult care (H/651/9992)

    In this module, you will:

    • Understand your development needs within your job role and position
    • Assess your own personal and professional development needs
    • Keep a record of your progress
    • Be aware of reflective practice
    • Apply reflective practice to develop your working approach
    • Learn leadership behaviours
  • Unit – 4: AC M4 Personal wellbeing in adult care (J/651/9993)

    In this module, you will learn:

    • How to use person-centred care in practice
    • Why relationships are important for individuals
    • How risk assessments support choice, independence, and safety.
    • Promote independence in individuals
    • Support people to make their own choices
    • Apply person-centred approaches in care settings
  • Unit- 5: AC M5 Person-centred practice in adult care (K/651/9994)

    In this unit, you will learn:

    • Why personal wellbeing is important
    • How personal wellbeing works
    • How to manage stress and anxiety
    • How to take care of one’s own wellbeing
  • Unit – 6: AC M6 Choice and independence in adult care (L/651/9995)

    In this module, you will:

    • Know what affects equality, diversity, inclusion, and human rights at work
    • Know how to support equality, diversity, inclusion, and human rights
    • Work in a fair and inclusive way with others
    • Understand why they are important in your workplace
  • Unit – 7: AC M7 Health and wellbeing in a care setting (M/651/9996)

    In this module, you will learn:

    • Understand your own and others’ health and safety responsibilities
    • Carry out health and safety duties at work
    • Know what to do in accidents and sudden illness
    • Move and handle equipment safely
    • Help promote fire safety at work
    • Handle hazardous substances safely
    • Follow security measures in the workplace
  • Unit – 8: AC M8 Equality, Diversity, Inclusion and Human Rights in Adult Care (R/651/9997)

    In this section, you will get:

    • Understand why wellbeing is important
    • Know how to monitor health and wellbeing
    • Respond to changes in health and wellbeing
    • Support and promote wellbeing
  • Unit – 9: AC M9 Health and safety (general) (T/651/9998)

    In this unit, you will get to:

    • Understand workplace guidelines and expectations
    • Work according to employer instructions and policies
    • Understand relationships in adult care settings
    • Cooperate and work with others effectively
  • Unit – 10: AC M10 Health and Safety (topics) (Y/651/9999)

    • Understand responsibilities for health and safety in the work setting
    • Respond correctly to accidents and sudden illness
    • Move and handle equipment and objects safely
    • Handle hazardous substances and materials correctly
    • Promote fire safety and security in the workplace
  • Unit – 11: AC M11 Infection prevention and control (R/652/0000)

    In this section, you will learn:

    • Safeguarding and protection from abuse
    • Help reduce the risk of abuse
    • Respond and report concerns
    • Spot signs of abuse or neglect
    • Report unsafe practices
    • Follow online safety rules
  • Unit – 12: AC M12 Ways of working in adult care (T/652/0001)

    In this unit, you will learn to:

    • Understand how mental capacity works in adult care
    • Know how to use capacity and consent principles in practice
    • Understand restrictive practices and their impact
  • Unit – 13: AC M13 Duty of care (Y/652/0002)

    In this module, you will:

    • Understand your role in preventing infection
    • Work in a way that reduces the spread of infection
  • Unit – 14: AC M14 Safeguarding in care settings (A/652/0003))

    In this module, you will get to:

    • Know the rules and procedures for transferring and moving people
    • Know simple body structure and movement
    • Minimise risk before moving a person
    • Move and position people safely
    • Know when to ask for advice
  • Unit – 15: AC M15 Mental capacity and restrictive practices (D/652/0004)

    Here, you will learn:

    • Rules and regulations for providing personal hygiene care
    • Body parts for cleaning (skin, nose, mouth, ear and eyes)
    • Ready to provide personal hygiene care
    • Perform personal hygiene care safely
    • Report and record care
  • Unit – 16: AN 20 Move and position individuals in accordance with their care plan (F/652/0032)

    In this module, you will learn to:

    • Understand a person’s communication needs
    • Know how to use communication aids and technology
    • Help identify and meet communication needs
    • Communicate using a person’s preferred method
    • Support communication between individuals and others
    • Review communication needs and support given
  • Unit – 17: AN 2A Undertake personal hygiene activities with individuals (F/651/9955)

    In this module, you will get:

    • Understand what affects access to services
    • Help people choose services and facilities
    • Support people to use services
    • Review how well services meet their needs
  • Unit – 18: AN 34 Support individuals with specific communication needs (J/652/0052)

    In this unit, you will learn:

    • Understand how to keep the environment clean
    • Understand how to clean and decontaminate properly
    • Understand why good waste management is important
  • Unit – 19: AN 21 Support individuals to access and use services and facilities (H/652/0033)

    In this module, you will get:

    • Understand what causes infections
    • Understand how infections spread
  • Unit – 20: DHS 14 Cleaning, decontamination and waste management (J/651/9975)

    • Understand the principles of cleaning, decontamination, and waste management
    • Know how to use cleaning and decontamination equipment and materials safely
    • Carry out cleaning and decontamination procedures in line with agreed practice
    • Manage and dispose of waste safely and correctly
  • Unit – 21: DHS 13 Causes and spread of infection (H/651/9974)

    • Understand the causes of infection
    • Know how infection can spread within a care setting
    • Understand the roles of standard precautions in reducing infection risk
    • Recognise the responsibilities of individuals in preventing and controlling infection

Why Choose Our Level 3 Diploma in Adult Care?

  • Ofqual-Regulated Qualification
  • CQC-Aligned Curriculum
  • 100% Online Study
  • No Exam Just Assignment
  • Expert Tutor Support
  • Career Progression
  • Flexible Study Period
  • Fast Certification

Your Success Starts Here

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Qualification Specification

On successful completion of this course, you will be awarded the NCFE CACHE Level 3 Diploma in Adult Care (RQF) – a nationally recognised qualification regulated by Ofqual.

On successful completion, learners receive an Ofqual-accredited Level 3 Diploma with 58 credits at Level 3 (Qualification reference number: 610/7192/4).

This qualification is awarded by NCFE, a national Awarding Organisation with over 150 years of heritage in learning. NCFE designs and certificates nationally recognised qualifications across general, vocational, competence-based (NVQ), and Functional Skills areas — with over 340,000 learners from 2,000+ colleges, schools, and training organisations choosing NCFE last year alone.

As a registered educational charity, NCFE is recognised as an Awarding Organisation by the qualification regulators across England, Wales, and Northern Ireland — Ofqual (England), the Welsh Government (Wales), and CCEA Regulation (Northern Ireland).

Entry Requirements

  • Suitable for learners already working in adult care.
  • No formal academic qualifications required open to all educational backgrounds.
  • Must be UK-based to complete workplace observations (excluding Northern Ireland).
  • Access to any device with a reliable internet connection.
  • Requires a qualified expert witness at your workplace to verify practical skills, someone experienced in RQF units and staff assessment.
  • Workplace observations must be signed off by this expert witness.
  • An initial assessment in English, maths, and ICT is required before starting the course.

Minimum Age

Learners must be 16 years or older to enrol.

Course Duration

You have up to 12 months to complete your course, with flexible start and pace options to suit your circumstances.

Assessment Method

Assessment is carried out through a combination of observations, case studies, witness statements, written questions, and professional discussions — no written exams are required.

Workplace Placement Requirement

Learners must be working in a care environment, either employed or on a temporary placement, with a supervisor or manager able to verify their practical work when required. This placement must continue throughout the qualification in care sector which is mandatory during the course of study. If a placement is required, learners should confirm this at the outset and upload placement details as part of their first assignment.

Workplace Observations

Direct observations are a mandatory part of this course. Assessors will organise and conduct these observations with learners at appropriate points during their studies.

Certification Timeframe

Certificates are typically issued within 12 weeks of course completion followed by the sampling process, though this may take slightly longer if an External Quality Assurance (EQA) sample is required.

Download Qualifications Specification PDF

Accredited by

NCFE CACHE is an awarding organisation approved by Ofqual and offers RQF courses in a variety of sectors. RQF courses have different credit values that can be applied to the National Credit Transfer System. NCFE CACHE accredits courses developed by industry experts and collaborates with organisations to ensure the quality and value of the courses provided.

Career Progression

Completing the Level 3 Diploma in Adult Care opens the door to senior and specialist roles across the UK care sector, including:

After Completing This Course, You Can Work As:

  • Senior Care
    Worker

  • Care Team
    Leader

  • Care
    Supervisor

  • Care
    Coordinator

As a Level 3 qualification equivalent to A-Level, it also provides a solid foundation for further study, including:

Your Career Progression Pathway

  1. Level 4 Diploma in Adult Care
  2. Level 5 Diploma in Leadership and Management
  3. Nursing or Social Work degrees
  4. Health and Social Care degrees, and other related fields

UCAS Points

The Level 3 Diploma in Adult Care (NVQ/RQF) carries 32 UCAS points, making it a valuable qualification for learners planning to progress to higher education. These points can contribute towards university entry requirements alongside other Level 3 qualifications, supporting applications for degree programmes in nursing, social work, health sciences, and related fields.

Who should take adult care level 3?

The NCFE CACHE Level 3 Diploma in Adult Care (RQF) is designed for adults aged 16 and over working in or aspiring to work in adult social care settings across England. It suits both new entrants formalising their experience and existing care workers progressing into senior positions.

Care worker in blue scrubs holding a clipboard, with a colleague pushing an older woman in a wheelchair behind her.
Beginner Friendly No previous knowledge or experience required – we’ll guide you from the very beginning.
This Course Is Ideal For:
  • Care Assistants & Support Workers
  • Senior Care Workers
  • Healthcare Assistants
  • Domiciliary Care Workers
  • Residential Care Workers
  • Day Service Workers
  • Care Coordinators, or Care Supervisors
  • Self-employed carers

Recognised • Credible • Valuable

Sample Certificate

Complete this Level 3 Diploma in Adult Care and earn a nationally recognised RQF qualification that strengthens your standing in the UK care sector.

Certificate Highlights

  • Ofqual-Regulated RQF Qualification Awarded by NCFE CACHE (Qualification Ref: 610/0498/4), regulated by Ofqual.
  • Recognised Across the UK Care Sector Accepted by CQC-registered care homes, domiciliary care providers, and healthcare employers.
  • Pathway to Senior Care Roles Supports progression into Senior Care Worker, Team Leader, and Care Supervisor positions.
  • Evidence of Workplace Competence Reflects real-world assessment through workplace observations, not just theory.

Your Achievement, Certified Here's a preview of your Level 3 Diploma in Adult Care certificate.

Sample Level 3 Diploma in Adult Care certificate

Assessment Method

This Adult Care Level 3 course is evaluated through a number of assignments that are designed to assess your knowledge and understanding. These are designed to be completed at various points in your programme, typically at the end of a module or unit.

Completing Assignments

Once you have read the course content and accessed the assignment, you can begin completing the assignment. The assessment method will be used to assess:

  • Written assignments and coursework
  • Having a manager or colleague complete a written testimony of tasks completed in the workplace
  • Direct observations of you carrying out work-related tasks
  • Providing work product evidence

Face-to-Face Observation

NCFE Cache Level 3 Adult Care Qualification

There will be one face-to-face observation conducted by a Lead Academy assessor at your workplace, who will spend around three-four hours observing your practice. To arrange this, simply contact us via email at least 1 month in advance to select a suitable time. This can take place anytime throughout your qualification.

In case you fail to meet the checklist criteria, there might be a need for a second observation at an additional charge of £120.

£250 for one observation

For The Others Awarding Bodies

There will be two face-to-face observations conducted by a Lead Academy assessor at your workplace, who will spend one hour observing your practice. To arrange this, simply contact us via email at least 1 month in advance to select a suitable time. This can take place anytime throughout your qualification.

In case you fail to meet the checklist criteria, there might be a need for a third observation at an additional charge of £120.

£300 for both observations

VIDEO TESTIMONIALS

Real Stories. Real Transformation.

Our learners are building confidence, gaining skills, and creating better futures with the Level 3 Award in Health & Social Care.

Real Stories, Real Inspiration

Hear from our learners and see how this qualification can help you achieve your goals.

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Level 3 Diploma in Adult Care

Frequently Asked Question

01 What is a Level 3 RQF Diploma in Adult Care?

The Level 3 RQF Diploma in Adult Care is an Ofqual-regulated UK qualification (Ref: 610/0498/4) for adult social care professionals in England. It confirms competence to work in senior care roles and is aligned with CQC standards and Skills for Care guidance.

02 What is the Level 3 Diploma in Adult Care equivalent to?

The Level 3 Diploma in Adult Care is equivalent to A-Level standard, carrying 32 UCAS points. It sits above the Level 2 Certificate and below Level 4 and Level 5 qualifications in the RQF framework.

03 What can I do with a Level 3 Diploma in Adult Care?

With this diploma, you can progress into senior care roles such as Senior Care Worker, Team Leader, or Care Coordinator across residential care, domiciliary care, hospitals, and community day services. It also supports progression to Level 4 and Level 5 qualifications or university study.

04 What are the benefits of doing this Adult Care Level 3 course?

This course helps you advance into senior care roles, earn a higher salary, and gain practical skills aligned with CQC standards. It is equivalent to A-Level and awards an Ofqual-regulated RQF certificate recognised across the UK care sector.

05 How is the course delivered?

The Level 3 Diploma in Adult Care is delivered fully online through a flexible virtual learning platform, combined with mandatory workplace observations. Learners study theory remotely while gathering practical evidence in their care setting.

06 Which course should I enrol in next for career advancement?

After completing the Level 3 Diploma in Adult Care, the recommended next step is our Health and Social Care Level 3 course, which builds advanced skills aligned with CQC standards and supports progression into supervisory and specialist care roles.

07 I reside outside the UK. Can I still enrol in this course?

No! this qualification requires mandatory workplace observations at a UK-based (England) care setting, so learners must be based in the UK to complete the practical elements of the course.

08 Can I study Level 3 Adult Care while working part-time or full-time?

Yes! the course is delivered fully online and self-paced, making it ideal for learners working part-time or full-time in a care setting. An active care role also supports the workplace observations required for the qualification.

09 Can I enrol in Adult Care Level 3 if I'm new to the care sector?

Yes, but you must have access to a care workplace through employment, voluntary work, or a placement to complete the mandatory workplace observations. No prior qualifications are required.

10 Are there any exams in the Level 3 Adult Care course?

No! there are no written exams. Learners are assessed through workplace evidence, including written assignments, case studies, witness testimonies, professional discussions, and direct workplace observations.

11 How long does the Level 3 Diploma in Adult Care take?

The course typically takes 6 to 12 months to complete, depending on your pace of study and weekly time commitment. Learners working full-time in care often finish faster, as workplace evidence can be gathered alongside daily duties.

12 Are there any workplace requirements?

Yes! throughout the qualification learners must be working, volunteering, or on placement in a care setting, with a supervisor or manager able to verify their practical work.

13 Are face-to-face observations required?

Yes! direct workplace observations are a mandatory part of this qualification. A Lead Academy assessor will arrange and conduct these observations with learners at your workplace during the course.

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