Problem Solving in a Workplace Online Course

Overview

This problem solving in a workplace course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.

This course covers a range of problems that occur in the workplace – and how they can be recognised, controlled and solved. You’ll learn about the three main areas in which problems can occur – people tasks and resources. Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion. You’ll learn about the Equality Act 2010 and how it applies to discrimination. There’ll be coverage of time-wasting – due to individual actions and poorly organised work systems – and how to ensure time at work is spent productively. It’ll also cover problems with resources, such as a lack of raw materials or equipment. You’ll discover the ways problems can be solved by the actions of managers, employees and outside organisations. Finally, we’ll investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts – and the many benefits these resolutions can bring to the workplace.

Learning Objectives

By the end of this course, you will be able to:

• Identify the main areas that can cause problems within the work environment.
• Define discrimination and its relationship to the Equality Act 2010.
• Recognise and understand the implications of time wasting in the workplace and how it occurs.
• Identify the best ways to resolve situations and understand the benefits of conflict resolution.

Why Choose Problem Solving in a Workplace Online Course:

• Accredited by The CPD UK
• Free E – certificate available instantly upon completion of the problem solving in a workplace course
• MCQ Exam and 24/7 Support Included
• Learn from industry experts
• High-quality e-learning study materials
• Self-paced, no fixed schedules
• Available to students anywhere in the world
• Study in a user-friendly, advanced online learning platform

Who is this problem solving in a workplace course online course for?

This comprehensive problem solving in a workplace course online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of problem solving in a workplace.

Entry Requirement

There are no academic entry requirements to enrol into this problem solving in a workplace course online; it is open to students and professionals of all academic backgrounds.

Advantages

CPD approval means that this course can be used by those that need to prove they are continually developing themselves. Understanding why problems occur and having the tools to solve common problems quickly will ensure work runs smoothly. Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training around their work and personal life.

Further Progression

For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams. For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.

Assessment:

This problem solving in a workplace course online assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%.

Why you should enrol with Lead Academy

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Pricing and Payment Details

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• 100% money back guarantee: If you are not satisfied with the quality of the course, we have a money back guarantee option. This option is subject to the time limit of 14 days (according to the terms and conditions).
• Instalment Facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments.

Course Curriculum

Recognised Accreditation

Frequently Asked Question(FAQ)