Around 60% to 80% of employers assess problem-solving capabilities while evaluating aspiring candidates. It is one of the most desirable qualities of an employee because it helps to maintain a calm and dedicated workplace.If you complete a certified workplace problem-solving course, it will definitely make you more confident. We have designed the course curriculum to teach the learners how to manage conflicts, problems, and challenges.
This Course At A Glance
- Recognise the impact of underlying issues on the workplace.
- Identify the causes of conflicts and communication breakdowns.
- Prioritise tasks effectively and improve time management.
- Evaluate and implement effective solutions.
- Develop collaborative relationships with colleagues
Why is Problem Solving in a Workplace Course right for you?
This course covers problem-solving techniques for workplaces. It will help you to identify, control, and solve problems effectively. There are three types of problems you might face in your workplace such as people, tasks, and management.
After the completion of the problem-solving in the workplace course, you’ll be able to solve problems with people like personality clashes, offensive or illegal behavior, poor communication, and differences of opinion.
Moreover, it includes the Equality Act 2010 and how it applies to discrimination. This course includes the effects of time-wasting due to individual actions, and poorly organized work systems. You’ll also learn how to be productive at work.
Further, it covers how to solve problems with resources, such as a lack of raw materials or equipment. You’ll learn to solve the problems of actions of managers, employees, and outside organizations.
Finally, this course will help you to understand the use of arbitration, negotiation, compromise, conciliation, and mediation to resolve conflicts – and the many benefits these resolutions can bring to the workplace.
Problem Solving in a Workplace Course Details
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.
- Introduction and People Problems
- Problems With Tasks
- Successful Resolutions
This comprehensive problem-solving online course is suitable for individuals who are looking to improve their job prospects or aspiring to accelerate their careers.
There are no academic entry requirements to enrol in this problem-solving in a workplace course online; it is open to students and professionals of all academic backgrounds.
This problem-solving in a workplace course online examines learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%.
Certificate of Achievement from Lead Academy

After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. You will get the CPD-accredited PDF certificate free of cost, which is included with the course. There is an additional fee to obtain a printed copy of the CPD-accredited certificate, which is £35.