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Investment Banking and Finance Course

Investment Banking and Finance Course

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Accredited by CPD UK Accredited by CPD UK
Interactive Video Training Interactive Video Training
Lifetime Access Lifetime Access
Duration: 12 Hours Duration: 12 Hours
Recognised Certificate Recognised Certificate
Tutor Support Tutor Support
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This online course is perfect for those who want to understand the difference between a pre money and post-money valuation, why venture capital is suitable for your business and master startup essentials such as markets, profits, business plan, capital, value, and investors. This interactive course will give you a broad understanding of equity and non-equity financing options, venture capitalists, and the pros and cons of venture capital investment. You will learn the investment stages, critical investment criteria, and extensive knowledge of venture capitalists’ sector interests.

By the end of the course, you will clearly understand venture capital, which one of them is best for your business, gain knowledge of startups essentials, equity and non-equity options, and much more.

This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.

This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Course Highlights 
  • Accredited by The CPD UK
  • Accredited by International Practitioners of Holistic Medicine (IPHM)
  • Lifetime Access
  • High-quality e-learning study materials
  • Learn the most in-demand skills
  • Self-paced, no fixed schedules
  • MCQ Exam and 24/7 Support Included
  • Available to students anywhere in the world
  • No hidden fee
  • Study in a user-friendly, advanced online learning platform
Who is this investment banking and finance course for?  

This investment banking and finance course is suitable for those who wish to gain a deep knowledge of venture capital investment, investment stages, and more. It is ideal for those who want to pursue their career in investment banking and finance.

Aims and Learning Outcomes of this Investment Banking and Finance Course

By the end of the course, you will:

  • Learn how to evaluate a crowdfunding opportunity
  • Understand equity crowdfunding for entrepreneurs
  • Know the current state of the venture capital market
  • Learn how to choose the right venture capital
  • Understand venture capital liquidation preferences
  • Get to know venture capital term sheets
  • Learn why startups fail
  • Know how to manage the fundraising process
  • Learn how to deliver a winning presentation to investors
  • Understand startup fundraising and pitching
Entry Requirements
  • There are no academic entry requirements for this investment banking and finance course, and it is open to students of all academic backgrounds.
  • However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.
Assessment Method 

This investment banking and finance course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%.

Why you should buy this course from Lead Academy? 
Incredible Support

We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course:

  • Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7.
  • Tutor support: With all of our courses, you’ll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly
We Are Unbeaten By Price And Quality
  • Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course.
  • Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions).
  • Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments.

Welcome To The Course

Welcome to this Course on Capital Raising for Entrepreneurs

Lets Get Started Right Away

What Type of Investors are Out There

What is the Difference Between Venture Capital and Private Equity

What Stage is your Business at

How Much Money Should Your Raise

What is The Difference Between a Pre Money and Post Money Valuation

An Introduction to Startups

Startup Essentials – Markets

Startup Essentials – Profits

Startup Essentials – Business Plan

Startup Essentials – Capital

Startup Essentials – Value

Startup Essentials – Investors

Do You Really Understand Venture Capitalists?

Do You Really Understand Venture Capitalists

Do You Match Their Criteria

Four Key Questions to Ask

Understanding the Investment Process

How to Understand If You are Talking to The Right Investor

Introduction: Understanding Your VCs; a Case Study

What Type of Investor are You Talking to

What is their Ideal Investment Size

What Stage Do They Invest At

Stage of Business Financing from a VC Perspective

How Can You Define Venture Capitalists’ Sector Interest

What Part Does Geography Play

What is Meant by Style and Structure

What is Meant by Key Investment Criteria

Section Summary: Do You Understand VCs

Looking at Things From The VC Point of View

Thinking Like a VC – How to Evaluate Deals Like a VC

What Factors are Important to VCs

Considering Valuation from the VC Perspective

How do Investors Value Startups

How do Investors Value a Series a Investment

How do VCs look at Your Market

What do VCs Think About Your Product or Service

How do VCs Evaluate You and Your Management Team

Why is Exit Strategy Important to VCs

Why are Barriers to Entry Important

How do VCs Consider Your Competition

What Financial Information is Important to VCs

What is the Typical VC Decision Making Process

Project: Evaluate Your Own Startup

What Questions Should You Ask Venture Capital

36 Questions to Ask a VC Overview

36 Questions to Ask a VC Part 1 – Fund Profile

36 Questions to Ask a VC Part 2 – Investment Style

36 Questions to Ask a VC Part 3 – Deal Flow

36 Questions to Ask a VC Part 4 – Process

36 Questions to Ask a VC Part 5 – Structure

36 Questions to Ask a VC Part 6 – Value Added

How to Email Venture Capital and Angel Investors

How to Write an Introductory Email to an Investor

The Power of Forwardable Emails

How NOT to Email Investors

How to Find an Investors Email Address (If You Don’t Have It)

What You to Know to Present Your Business to Investors

How to Deliver a 60 Second Pitch

The Sixteen Magic Words Investors Want to Hear from You

How to Write a One Pager For a VC

Top Tips on Preparing to Pitch Investors

How to Prepare a Pitch Deck for an Investor

How to Prepare a Financing Strategy

Key Elements of the Financial Plan

Startup Fundraising and Pitching

Startup Fundraising – Getting Started

19 Reasons VCs May Say No

Communicating Your Vision

The Business Plan; Overview and Communication

Business Plan Core Contents

The Financial Plan

Pitching Your Business

The Pitching Process and Investor Returns

Pitching Dos and Don’ts

Post Mortems

What are Investors Looking For

How to Deliver Winning Presentation to Investors

What do Investors Want

Bonus: Keys to a Successful VC Pitch

Outline Presentation Checklist

What is TAM, SAM and SOM and Why are They Important

AIDA – Why Pitching VCs is Like Buying a Car!

Selling Your Pitch

Pitching to Win!

How to Run the Meeting

Outline Management Presentation

Defending Your Plan

ACTIVITY: Create Your Own Presentation

Managing The Fundraising Process

Can You Find Me The Right Investor. An Overview of the Process

How do Venture Capitalists Source Deals

How to Find Angel Investors

How to Find Venture Capital Investors

BONUS: How to Find a Venture Capital Investor for Your Tech Company

What Happens Next The Investment Process

How to Manage The Investment Process

Venture Capital Term Sheets

What is a Term Sheet Part 1

What is a Term Sheet Part 2

Key Concepts in Term Sheets

What is a Term Sheet Trying to Achieve

26 Key Components in VC Term Sheets 1 -5

26 Key Components in VC Term Sheets 6 – 10

26 Key Components in VC Term Sheets 11 – 15

26 Key Components in VC Term Sheets 16 – 20

26 Key Components in VC Term Sheets 21 – 26

Negotiating Term Sheets: Entrepreneurs Perspective

Negotiating Term Sheets: VC Perspective

Negotiating Term Sheets: Mutual Issues of Concern

Equity Crowdfunding for Entrepreneurs

What is Crowdfunding

The Advantages of Equity Crowdfunding for the Investor

The Disadvantages of Crowdfunding for the Investor

How to Evaluate a Crowdfunding Opportunity?

Introduction to How to Evaluate a Crowdfunding Opportunity

The Key Data You Need to Know for Any Opportunity

Evaluating the Business Summary

Evaluating the Financial Summary

Lets Take a Look Now at Management Skills

Management Experience is Important as Well…

You Must Take a Look at the Management’s Commitment!

Lets Consider the Product Now and Start with The Market…

So, How Unique is This Product

What is the Competition Like

Does The Product Have (All Important) Traction

How Profitable is the Product and Therefore the Investment

Lets Take a Look at the Most Critical Factor, Cash Flow

Finally, Lets See What this All Means for Your Investment Returns

Discover How You Can Turn This Information Into a Methodology!

Lets Summarise This Section with The 10 Most Important Factors

Introduction with Andrew Monk, CEO iolight About His Crowdfunding Experience

Introduction

Why Did You Go For Equity Crowdfunding

What Did You Do Early on to Ensure Success

How Did You Go About Lining Up Your 25%

Did You Set About Trying to Collect Email Addresses

Lets Have The Investor Conversation

Are There Any Mistakes Looking Back You May Have Made

So What is It Like By The End of Week Three

How Does Crowdcube Get The Money to You

Are There Any Other Tools You Used That You can Recommend

Bonus: Discussion About Campaign Videos

Summary and Wrap Up

Course Summary And Wrap Up

Supplementary Resources

Supplementary Resources – Investment Banking and Finance

CPD Certification Service

This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.

CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.

Quality Licence Scheme Endorsed

The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.

Endorsed Certificate from Quality Licence Scheme

After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65.

Certificate of Achievement from Lead Academy

After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.

CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.

Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.

For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.

Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.

Yes, you can pay via instalments at checkout.

Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.

No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner’s ability to learn new things, diversify their skills, and expand their horizons.

After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview

This online course is perfect for those who want to understand the difference between a pre money and post-money valuation, why venture capital is suitable for your business and master startup essentials such as markets, profits, business plan, capital, value, and investors. This interactive course will give you a broad understanding of equity and non-equity financing options, venture capitalists, and the pros and cons of venture capital investment. You will learn the investment stages, critical investment criteria, and extensive knowledge of venture capitalists’ sector interests.

By the end of the course, you will clearly understand venture capital, which one of them is best for your business, gain knowledge of startups essentials, equity and non-equity options, and much more.

This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.

This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Course Highlights 
  • Accredited by The CPD UK
  • Accredited by International Practitioners of Holistic Medicine (IPHM)
  • Lifetime Access
  • High-quality e-learning study materials
  • Learn the most in-demand skills
  • Self-paced, no fixed schedules
  • MCQ Exam and 24/7 Support Included
  • Available to students anywhere in the world
  • No hidden fee
  • Study in a user-friendly, advanced online learning platform
Who is this investment banking and finance course for?  

This investment banking and finance course is suitable for those who wish to gain a deep knowledge of venture capital investment, investment stages, and more. It is ideal for those who want to pursue their career in investment banking and finance.

Aims and Learning Outcomes of this Investment Banking and Finance Course

By the end of the course, you will:

  • Learn how to evaluate a crowdfunding opportunity
  • Understand equity crowdfunding for entrepreneurs
  • Know the current state of the venture capital market
  • Learn how to choose the right venture capital
  • Understand venture capital liquidation preferences
  • Get to know venture capital term sheets
  • Learn why startups fail
  • Know how to manage the fundraising process
  • Learn how to deliver a winning presentation to investors
  • Understand startup fundraising and pitching
Entry Requirements
  • There are no academic entry requirements for this investment banking and finance course, and it is open to students of all academic backgrounds.
  • However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.
Assessment Method 

This investment banking and finance course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%.

Why you should buy this course from Lead Academy? 
Incredible Support

We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course:

  • Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7.
  • Tutor support: With all of our courses, you’ll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly
We Are Unbeaten By Price And Quality
  • Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course.
  • Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions).
  • Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments.

Course Curriculum

Welcome To The Course

Welcome to this Course on Capital Raising for Entrepreneurs

Lets Get Started Right Away

What Type of Investors are Out There

What is the Difference Between Venture Capital and Private Equity

What Stage is your Business at

How Much Money Should Your Raise

What is The Difference Between a Pre Money and Post Money Valuation

An Introduction to Startups

Startup Essentials – Markets

Startup Essentials – Profits

Startup Essentials – Business Plan

Startup Essentials – Capital

Startup Essentials – Value

Startup Essentials – Investors

Do You Really Understand Venture Capitalists?

Do You Really Understand Venture Capitalists

Do You Match Their Criteria

Four Key Questions to Ask

Understanding the Investment Process

How to Understand If You are Talking to The Right Investor

Introduction: Understanding Your VCs; a Case Study

What Type of Investor are You Talking to

What is their Ideal Investment Size

What Stage Do They Invest At

Stage of Business Financing from a VC Perspective

How Can You Define Venture Capitalists’ Sector Interest

What Part Does Geography Play

What is Meant by Style and Structure

What is Meant by Key Investment Criteria

Section Summary: Do You Understand VCs

Looking at Things From The VC Point of View

Thinking Like a VC – How to Evaluate Deals Like a VC

What Factors are Important to VCs

Considering Valuation from the VC Perspective

How do Investors Value Startups

How do Investors Value a Series a Investment

How do VCs look at Your Market

What do VCs Think About Your Product or Service

How do VCs Evaluate You and Your Management Team

Why is Exit Strategy Important to VCs

Why are Barriers to Entry Important

How do VCs Consider Your Competition

What Financial Information is Important to VCs

What is the Typical VC Decision Making Process

Project: Evaluate Your Own Startup

What Questions Should You Ask Venture Capital

36 Questions to Ask a VC Overview

36 Questions to Ask a VC Part 1 – Fund Profile

36 Questions to Ask a VC Part 2 – Investment Style

36 Questions to Ask a VC Part 3 – Deal Flow

36 Questions to Ask a VC Part 4 – Process

36 Questions to Ask a VC Part 5 – Structure

36 Questions to Ask a VC Part 6 – Value Added

How to Email Venture Capital and Angel Investors

How to Write an Introductory Email to an Investor

The Power of Forwardable Emails

How NOT to Email Investors

How to Find an Investors Email Address (If You Don’t Have It)

What You to Know to Present Your Business to Investors

How to Deliver a 60 Second Pitch

The Sixteen Magic Words Investors Want to Hear from You

How to Write a One Pager For a VC

Top Tips on Preparing to Pitch Investors

How to Prepare a Pitch Deck for an Investor

How to Prepare a Financing Strategy

Key Elements of the Financial Plan

Startup Fundraising and Pitching

Startup Fundraising – Getting Started

19 Reasons VCs May Say No

Communicating Your Vision

The Business Plan; Overview and Communication

Business Plan Core Contents

The Financial Plan

Pitching Your Business

The Pitching Process and Investor Returns

Pitching Dos and Don’ts

Post Mortems

What are Investors Looking For

How to Deliver Winning Presentation to Investors

What do Investors Want

Bonus: Keys to a Successful VC Pitch

Outline Presentation Checklist

What is TAM, SAM and SOM and Why are They Important

AIDA – Why Pitching VCs is Like Buying a Car!

Selling Your Pitch

Pitching to Win!

How to Run the Meeting

Outline Management Presentation

Defending Your Plan

ACTIVITY: Create Your Own Presentation

Managing The Fundraising Process

Can You Find Me The Right Investor. An Overview of the Process

How do Venture Capitalists Source Deals

How to Find Angel Investors

How to Find Venture Capital Investors

BONUS: How to Find a Venture Capital Investor for Your Tech Company

What Happens Next The Investment Process

How to Manage The Investment Process

Venture Capital Term Sheets

What is a Term Sheet Part 1

What is a Term Sheet Part 2

Key Concepts in Term Sheets

What is a Term Sheet Trying to Achieve

26 Key Components in VC Term Sheets 1 -5

26 Key Components in VC Term Sheets 6 – 10

26 Key Components in VC Term Sheets 11 – 15

26 Key Components in VC Term Sheets 16 – 20

26 Key Components in VC Term Sheets 21 – 26

Negotiating Term Sheets: Entrepreneurs Perspective

Negotiating Term Sheets: VC Perspective

Negotiating Term Sheets: Mutual Issues of Concern

Equity Crowdfunding for Entrepreneurs

What is Crowdfunding

The Advantages of Equity Crowdfunding for the Investor

The Disadvantages of Crowdfunding for the Investor

How to Evaluate a Crowdfunding Opportunity?

Introduction to How to Evaluate a Crowdfunding Opportunity

The Key Data You Need to Know for Any Opportunity

Evaluating the Business Summary

Evaluating the Financial Summary

Lets Take a Look Now at Management Skills

Management Experience is Important as Well…

You Must Take a Look at the Management’s Commitment!

Lets Consider the Product Now and Start with The Market…

So, How Unique is This Product

What is the Competition Like

Does The Product Have (All Important) Traction

How Profitable is the Product and Therefore the Investment

Lets Take a Look at the Most Critical Factor, Cash Flow

Finally, Lets See What this All Means for Your Investment Returns

Discover How You Can Turn This Information Into a Methodology!

Lets Summarise This Section with The 10 Most Important Factors

Introduction with Andrew Monk, CEO iolight About His Crowdfunding Experience

Introduction

Why Did You Go For Equity Crowdfunding

What Did You Do Early on to Ensure Success

How Did You Go About Lining Up Your 25%

Did You Set About Trying to Collect Email Addresses

Lets Have The Investor Conversation

Are There Any Mistakes Looking Back You May Have Made

So What is It Like By The End of Week Three

How Does Crowdcube Get The Money to You

Are There Any Other Tools You Used That You can Recommend

Bonus: Discussion About Campaign Videos

Summary and Wrap Up

Course Summary And Wrap Up

Supplementary Resources

Supplementary Resources – Investment Banking and Finance

Recognised Accreditation

CPD Certification Service

This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.

CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.

Quality Licence Scheme Endorsed

The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.

Course Certification

Endorsed Certificate from Quality Licence Scheme

After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65.

Certificate of Achievement from Lead Academy

After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.

Learner's Feedback

Frequently Asked Question(FAQ)

CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.

Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.

For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.

Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.

Yes, you can pay via instalments at checkout.

Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.

No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner’s ability to learn new things, diversify their skills, and expand their horizons.

After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org