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Conflict Management For Managers at QLS Level 5 Course Description
Learn the Latest Skills | Accredited by CPD UK and IPHM | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training | Lifetime Access
This conflict management for managers at QLS level 5 course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
This conflict management course is perfect for those who want to master the rational and irrational sources of conflict, the effects of respect on conflict, and how to use respect to help resolve conflict. You will learn how misunderstandings arise and the possible solutions, personality types in conflict, how specific personalities clash at work, and how to avoid personality clashes. This online course will teach you the escalation of disputes, such as the signs of conflict escalation and the onion model of resistance.
By the end of the course, you will have a thorough understanding of the keys to conflict, how misunderstandings occur, personality types in conflict, and de-escalating conflict. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
- Know the strategies for handling conflict
- Understand the conflict de-escalation process
- Know the conflict handling models – The Thomas-Kilmann Model
- Learn how to take help from a third party
- Understand how to recover from a broken(professional) relationship
- Know the onion model of resistance
- Learn the signs of conflict escalation
- Understand how personality types conflict
- Learn how to avoid personality clash
- Understand how communication works
- Learn how to use respect to help resolve conflict
- Understand the effects of respect on conflict
Accredited by CPD UK and IPHM
Accredited by The CPD Certification Service International Practitioners of Holistic Medicine (IPHM)
How Will I Benefit?
- Boost your career in conflict management
- Deepen your knowledge and skills in your chosen field just in hours not years!
- Study a course that is easy to follow.
- Save money and time by studying at your convenient time
- Have access to a tutor whenever you are in need
So, what are you thinking about! Start getting the benefits by enrolling today!
Why Choose this Conflict Management For Managers at QLS Level 5 Course:
- Accredited by The CPD UK
- Accredited by International Practitioners of Holistic Medicine (IPHM)
- Lifetime Access
- High-quality e-learning study materials
- Learn the most in-demand skills
- Self-paced, no fixed schedules
- MCQ Exam and 24/7 Support Included
- Available to students anywhere in the world
- No hidden fee
- Study in a user-friendly, advanced online learning platform
Who is this conflict management for managers at QLS level 5 course for?
This comprehensive conflict management for managers at QLS level 5 course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of conflict management.
- There are no academic entry requirements for this conflict management for managers at QLS level 5 course, and it is open to students of all academic backgrounds.
- As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.
Method of Assessment
On successful completion of the conflict management for managers at QLS level 5 course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately.
Certificate of Achievement
Endorsed Certificate from Quality Licence Scheme
After successfully passing the MCQ exam you will be eligible to order the conflict management for managers at QLS level 5 Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65.
Certificate of Achievement from Lead Academy
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.
This conflict management for managers at QLS level 5 course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry.
|How IT Works|
|How IT Works||00:00:00|
|Introduction to Your Conflict Management Course|
|Welcome to the Course||00:03:00|
|What are Conflict and Conflict Management?||00:03:00|
|Understand the Keys to Conflict|
|The Rational and Irrational Sources of Conflict||00:03:00|
|The Effects of Respect on Conflict||00:04:00|
|How to Use Respect to Help Resolve Conflict||00:05:00|
|How Misunderstandings Arise... and the Solution|
|How Communication Works||00:05:00|
|How we Listen: The Four Listening Levels||00:05:00|
|How to Listen Well||00:04:00|
|Personality Types in Conflict|
|How Personality Types Conflict||00:02:00|
|How Specific Personalities Clash at Work||00:04:00|
|How to Avoid Personality Clash||00:02:00|
|Escalation of Conflict|
|Resistance: It’s Not Conflict… yet.||00:02:00|
|The Onion Model of Resistance||00:07:00|
|The Signs of Conflict Escalation||00:03:00|
|The Strategies for Handling Conflict||00:06:00|
|Conflict De-escalation Process||00:03:00|
|Conflict Handling Modes – The Thomas-Kilmann Model||00:02:00|
|The Five Thomas-Kilmann Modes||00:06:00|
|Getting Help from a Third Party||00:05:00|
|How to Recover from a Broken (Professional) Relationship||00:05:00|
|Good Conflict and Bad Conflict||00:04:00|
|The Secret to Avoiding Conflict||00:03:00|
|Supplementary Resources – Conflict Management For Managers at QLS Level 5||01:00:00|
|Assessment – Conflict Management For Managers at QLS Level 5||00:10:00|
|Order Your Certificate Now|
|Order Your Certificate of Achievement||00:00:00|