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Conflict Management Course

Conflict Management Course


Course Fee



discount white 77% OFF

👉 CPD UK Accredited PDF Certificate Included

4 interest-free payments 4 interest-free payments of £7.25

14 Days Money Back Guarantee
Duration: 57 Minutes
Instant Access
Instant Access
Quality Guarantee

Quality Guarantee

Promising training excellence, satisfaction gurantee

Accredited by

Accredited by

The CPD Certification Service

Tutor Support

Tutor Support

Unlimited support via email, till you complete the course

Recognised Certification

Recognised Certification

Accepted by thousands of professional bodies

Start Anytime

Start Anytime

With 1 year access to the course materials

Online Learning

Online Learning

Learn from anywhere, whenever you want

From this extensive course, you will learn effective strategies and communication techniques to address and resolve conflicts in various settings. You will grow your skills in active listening, negotiation, and mediation to maintain harmonious relationships.

This Course At A Glance

  • Accredited by CPD UK
  • Get a profound understanding of what is conflict
  • Identify the different types of conflict and how they can be managed
  • Learn to prepare your problem statement in a clear and concise way
  • Understand the right way to deliver your problem statement
  • Develop a sense of endurance to listen to others during conflict 
  • Recognise the signs of a conversation turning crucial 
  • Learn to manage your emotions and stay calm to resolve conflict 

Why Conflict Management Course right for you?

Conflict is a natural part of life, but it doesn’t have to be destructive. Our comprehensive Conflict Management Course will teach you how to manage conflict effectively so that you can resolve disagreements productively and respectfully.

You will learn how to stay calm and positive during a conflict. You will be able to hold and deliver two-way conversations during times of conflict and develop the patience to understand the perspective of the opposite. This course will help you to develop effective communication and teamwork skills to deal with conflicts in personal and professional settings.

By the end of the course, you will learn to identify the root causes of conflict, communicate effectively, and reach mutually beneficial resolutions.

You should also check out our Leadership Skills Online Course to gain more advanced skills and knowledge on leadership qualities.

Conflict Management Course Details

CPD Certification Service
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.

Preparing for Your Conversation

  • Welcome
  • Preparing Your Problem Statement
  • Getting Into the Right State

Delivering your conversation

  • Asking Your Critical Question
  • Listening to the Other Person
  • Listening to the Other Person
  • Agreeing on next steps
  • Finishing the Conversation

Bonus Section: Examples

  • Bonus Video – Breaking Up With Your Partner
  • Bonus Video – Separation Discussion at Work
  • Bonus Video – Discussion With Your Flatmate

Bonus Videos

  • How To Detect a When a Conversation Turns Crucial.
  • Providing Feedback Successfully

This training is primarily aimed at: 

  • Professionals in leadership and management roles
  • Human resources professionals
  • Team leads and supervisors
  • Individuals interested in fostering a more harmonious and productive environment at work or home

  • There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.
  • However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.

This conflict management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. In the assessment pass mark is 60%.

Certificate of Achievement from Lead Academy

CPD Certificate
After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. You will get the CPD-accredited PDF certificate free of cost, which is included with the course. There is an additional fee to obtain a printed copy of the CPD-accredited certificate, which is £35.

Success Stories

Course Reviews


CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.

Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.

For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.

Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.

Yes, you can pay via instalments at checkout.

Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.

No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner’s ability to learn new things, diversify their skills, and expand their horizons.

After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

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