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Learn on your own accord, wherever you want, whenever you want.
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Self-Paced Online Learning
Learn on your own accord, wherever you want, whenever you want.
3 Installment Plan on checkout
You have the option to choose from four easy instalment plans.
14 Days Money Back Guarantee
Hassle-free guarantee on purchase, ensuring quality & your peace of mind.
Business Performance Measurement Course
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Accredited by CPD UK 
Interactive Video Training 
Lifetime Access 
Duration: 2 Hours 
Recognised Certificate 
Tutor Support Choose Your Booking Option
This online course will give you a clear understanding of key concepts in performance management, the process to present performance data, and customer KPIs. You will learn everything about customer KPIs, employee KPIs, and financial KPIs. This extensive course will help you measure the right thing, understand key performance indicators, balanced measurement, financial measures, customer measures, and process measures. You will understand the will and skill matrix and master elements like directing, encouraging, supporting, and delegating.
By the end of the course, you will have a solid knowledge of performance management, golden thread, setting objectives, and measuring and monitoring.
This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Course Highlights
- Accredited by The CPD UK
- Accredited by International Practitioners of Holistic Medicine (IPHM)
- Lifetime Access
- High-quality e-learning study materials
- Learn the most in-demand skills
- Self-paced, no fixed schedules
- MCQ Exam and 24/7 Support Included
- Available to students anywhere in the world
- No hidden fee
- Study in a user-friendly, advanced online learning platform
Who is this Business performance measurement course for?
This comprehensive business performance management course is suitable for those who want in-depth knowledge of key performance indicators, the process to measure and monitor, and the difference between will and skill.
Aims and Learning Outcomes of this English Grammar Course
By the end of the course, you will:
- Learn how to connect vision with a task
- Understand functional strategy
- Get acquainted with critical success factors
- Understand key performance indicators
- Know balanced measurement
- Understand the organisational vision
- Learn the concepts in performance measurement
- Know how to present performance data
- Understand customer KPIs
- Know employees KPIs
- Learn operational KPIs
- Understand how to monitor and manage performance
Entry Requirement
- There are no academic entry requirements for this Business Performance Measurement course, and it is open to students of all academic backgrounds.
- However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.
Assessment Method
This Business performance measurement course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.
Why you should buy this course from Lead Academy?
We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course:
- Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7.
- Tutor support: With all of our courses, you’ll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly
We Are Unbeaten By Price And Quality
- Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course.
- Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions).
- Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments.
Introduction and Agenda
Concepts in Performance Measurement
Presenting Performance Data
Customer KPIs Introduction
Customer KPIs Part 1
Customer KPIs Part 2
Exercise Part 1
Employee KPIs Part 2
Exercise Part 2
Operational KPIs Part 3
Exercise Part 3
Financial KPIs Part 4
Exercise Part 4
Monitoring and Managing Performance
Course Exercise Suggested Answer
Course Exercise
Assessment – Business Performance Measurement
CPD Certification Service
This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.
Quality Licence Scheme Endorsed
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.
Endorsed Certificate from Quality Licence Scheme
After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65.
Certificate of Achievement from Lead Academy
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.
Overview
This online course will give you a clear understanding of key concepts in performance management, the process to present performance data, and customer KPIs. You will learn everything about customer KPIs, employee KPIs, and financial KPIs. This extensive course will help you measure the right thing, understand key performance indicators, balanced measurement, financial measures, customer measures, and process measures. You will understand the will and skill matrix and master elements like directing, encouraging, supporting, and delegating.
By the end of the course, you will have a solid knowledge of performance management, golden thread, setting objectives, and measuring and monitoring.
This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Course Highlights
- Accredited by The CPD UK
- Accredited by International Practitioners of Holistic Medicine (IPHM)
- Lifetime Access
- High-quality e-learning study materials
- Learn the most in-demand skills
- Self-paced, no fixed schedules
- MCQ Exam and 24/7 Support Included
- Available to students anywhere in the world
- No hidden fee
- Study in a user-friendly, advanced online learning platform
Who is this Business performance measurement course for?
This comprehensive business performance management course is suitable for those who want in-depth knowledge of key performance indicators, the process to measure and monitor, and the difference between will and skill.
Aims and Learning Outcomes of this English Grammar Course
By the end of the course, you will:
- Learn how to connect vision with a task
- Understand functional strategy
- Get acquainted with critical success factors
- Understand key performance indicators
- Know balanced measurement
- Understand the organisational vision
- Learn the concepts in performance measurement
- Know how to present performance data
- Understand customer KPIs
- Know employees KPIs
- Learn operational KPIs
- Understand how to monitor and manage performance
Entry Requirement
- There are no academic entry requirements for this Business Performance Measurement course, and it is open to students of all academic backgrounds.
- However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.
Assessment Method
This Business performance measurement course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.
Why you should buy this course from Lead Academy?
We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course:
- Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7.
- Tutor support: With all of our courses, you’ll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly
We Are Unbeaten By Price And Quality
- Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course.
- Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions).
- Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments.
Course Curriculum
Introduction and Agenda
Concepts in Performance Measurement
Presenting Performance Data
Customer KPIs Introduction
Customer KPIs Part 1
Customer KPIs Part 2
Exercise Part 1
Employee KPIs Part 2
Exercise Part 2
Operational KPIs Part 3
Exercise Part 3
Financial KPIs Part 4
Exercise Part 4
Monitoring and Managing Performance
Course Exercise Suggested Answer
Course Exercise
Assessment – Business Performance Measurement
Recognised Accreditation
CPD Certification Service
This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.
Quality Licence Scheme Endorsed
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.
Course Certification
Endorsed Certificate from Quality Licence Scheme
After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65.
Certificate of Achievement from Lead Academy
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.
